[brhamo]

I just purchased a theme but cant access to download page.

Please activate my account, or whatever needs to be done.

Thanks

brhamo

[admin]

I've activated your account. You should be able to downloaded your purchased styles. Apologies for the wait. Happy new year

[mrrexxxy]

can you activate my account its under rexxxy. i had to make another name cause it would let me post or anything

[admin]

Hi, I fixed the issue, For some reason you're account was in the wrong usergroup. Your mrrexxxy account should work fine.

[mrrexxxy]

the purchase was made under the REXXXY account and still not working.
The mrrexxxy is working fine

[admin]

Ok, that account should be ok now.

Let me know if you still have problems.

Thanks

[brhamo]

Thanks, I can now access the members area, but still can't download my theme.

I put my domain in and submit it, and it doesnt do anything. Sits for about 5 mins then returns a Database Error: The vBulletin Skin Zone Forums database has encountered a problem.

Any ideas?

[admin]

hmm, strange, PM me your domain and I'll put it in manually for you.

[brhamo]

pm sent, thanks

[admin]

Done, let me know if you have any other problems.

Thanks