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#1
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| Can't access the customer area
I purchased the Red Carbon theme a year ago... I tried to get into the customer area to download the 3.8.3 version but it won't let me. I assume my license is up? How much is a renewal? Thanks |
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#2
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| Re: Can't access the customer area |
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#3
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| Re: Can't access the customer area
Thanks for the reply. I logged in and it show my license is still active, however, when I click the downloads link under manage, it says "there are no downloads available." Also, in my account it says I have several invoices due... this must of been an error when I purchased a license last July. I tried deleting them but I couldn't. |
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#4
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| Re: Can't access the customer area
Hello, The invoice will probably be an error. If you read the announcement again you'll see we are migrating to a new system and you must fill in a form to get your licenses transferred. Once your licenses have been treansferred you will be able to download them here: http://www.vbskinzone.com/members/ |
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#5
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| Re: Can't access the customer area ahhh my bad... I should of read it more thoroughly.
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#6
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| Re: Can't access the customer area
No problem, I'll transfer your license ASAP |
| Thread Tools | |
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| Thread | Thread Starter | Forum | Replies | Last Post |
| Documentation to area style | beduino | General Questions | 2 | 22-06-2009 03:12 PM |
| member area | noia | Pre-Sales Questions | 1 | 15-03-2008 10:22 PM |