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  #1  
Old 05-04-2009, 12:12 PM
Member
 
Join Date: May 2008
Posts: 15
Invoice for red carbon

We keep getting renewal license reminders for red carbon style.

We havent even got red carbon style.
Furthermore, we have now received an email stating our license has expired, thats weird, cos we didnt get our vb license until late may 2008

Whats the go if we dont renew ourt license ? I wasnt even aware we had to renew,

using: webpoint
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  #2  
Old 07-04-2009, 04:51 PM
vBulletin Skin Zone Staff
 
Join Date: May 2007
Posts: 1,811
Re: Invoice for red carbon

Hello,

I've checked over your license details and there seems to be a mistake. The username "yobromofo" has no licenses assigned to it. Are you sure this is the account you have purchased with?

Thanks
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  #3  
Old 08-04-2009, 03:46 PM
vBulletin Skin Zone Staff
 
Join Date: May 2007
Posts: 1,811
Re: Invoice for red carbon

Hello,

The username you sent me via email has a Webpoint license assigned to it. Can you tell me the email address where you are receiving the Red Carbon updates?

Thanks
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